
FAQs
You’ve got questions, we’ve got answers
What is The Waitlist?
Starting August 15, 2023, people can join the seating waitlist for the New Nissan Stadium. The waitlist is a way for people who are interested in seats in the New Nissan Stadium, who are not current PSL or Suite holders, to reserve their spot in line to purchase tickets when they go on sale. PSL and Suite holders in the current Nissan Stadium do not need to join the waitlist, as their priority to purchase seats is already secured.
What do I get by joining the New Nissan Stadium Waitlist?
Fans on the New Nissan Stadium waitlist will be given an opportunity to purchase a Luxury Suite and PSLs in the New Nissan Stadium, subject to availability. Additionally, fans on the waitlist will receive additional benefits such as presale access to select events at the current Nissan Stadium, a 25% discount at the Titans Pro Shop and more. Click here to view all waitlist benefits.
Is there a cost to join the New Nissan Stadium Waitlist?
Yes, fans can join the waitlist by placing a deposit on NewNissanStadium.com. Deposits are available for purchase at $50 for Reserved PSLs, $200 for Premier Seats and $1,000 for a Luxury Suite. Your deposit will be applied directly to your PSL purchase or year one (1) suite lease in the New Nissan Stadium. If you are not ready to place a deposit, you can sign up to receive email updates about the New Nissan Stadium by clicking here. Current Titans PSL and Suite Holders with an active account status will be automatically placed on the waitlist, and do not need to place a deposit.
Is my deposit refundable?
Yes, if you are no longer interested in purchasing PSLs or a luxury suite in the New Nissan Stadium, you may submit a written request to ticketsales@titans.nfl.com to remove your name from the waitlist and initiate a full refund on your deposit. Refunds will be made directly to your original payment method and will not be processed until the PSL and luxury suite seat selection process begins.
Does joining the waitlist guarantee an opportunity to purchase PSLs or Luxury Suites in the New Nissan Stadium?
No, we expect significant demand for PSLs and luxury suites in the New Nissan Stadium, therefore seat selection will be subject to availability. To increase your chances of having an opportunity to purchase PSLs or a luxury suite in the New Nissan Stadium, it is encouraged that you consider becoming a PSL or Suite holder in the current Nissan Stadium, as current PSL and Suite holders will be given higher priority on the waitlist.
If I’m interested in purchasing multiple seats, do I have to place multiple deposits?
Only one (1) deposit per customer is required to join the New Nissan Stadium waitlist. When making your selection, you will be asked how many seats you intend to purchase during the seat selection process. If you intend on purchasing four (4) reserved PSLs at the New Nissan Stadium, your deposit to join the waitlist would cost $50.
What if I don’t know which type of seat I want right now, or if I’m interested in multiple seating types?
That’s OK! For now, we’d encourage you to place one deposit on the highest level of seating product you’re interested in (Luxury Suite over Premier Seats or Reserved PSLs, Premier Seats over Reserved PSLs), and when seats go on sale, our New Nissan Stadium, sales team will assist you.
Can I transfer my spot on the waitlist to another person?
No, your place on the waitlist is not transferable.
If I am interested in purchasing a luxury suite at the New Nissan Stadium do I still need to join the waitlist?
Yes, there will be a limited number of luxury suites available in the New Nissan Stadium, therefore we encourage you to place a luxury suite deposit for $1,000. Full Season Suite Holders at the current Nissan Stadium for the 2023 season are not required to take additional action as your priority to purchase a Suite for the New Nissan Stadium, is secured.
If I am a current PSL or Suite Holder, do I need to do anything to secure my opportunity to purchase seats in the New Nissan Stadium?
No additional action on your part is required at this time. As a current PSL holder with an active account status, your priority to purchase PSLs or a luxury suite in the New Nissan Stadium is already secured. After the seat selection process begins, a member of our New Nissan Stadium sales team will contact you to schedule a meeting at the Titans House. For additional information for current PSL holders, please click here.
What is a PSL?
For a one-time fee, a Personal Seat License (PSL) provides the individual licensee with the right to purchase Titans season tickets for his or her seats or to transfer or sell the seat rights to another purchaser. PSL fees collected contribute to the funding of the construction of the New Nissan Stadium.
How do I purchase PSLs or a luxury suite in the New Nissan Stadium?
Fans who have joined the New Nissan Stadium waitlist will be given an opportunity to purchase PSLs or a luxury suite, subject to availability. Current Titans PSL and Suite Holders with an active account status will be automatically placed on the waitlist. Fans who are not current Titans PSL Holders will be able to join the waitlist by placing a deposit on NewNissanStadium.com starting at 10 a.m. CT on August 15, 2023.
When will PSLs and Luxury Suites in the New Nissan Stadium go on sale?
We are still finalizing details regarding our exact on sale timeline and final pricing for PSLs and luxury suites in the New Nissan Stadium, but it is anticipated that the first products will go on sale in early 2024. Current Titans PSL and Suite holders, and fans on the waitlist will receive information periodically regarding the seat selection process as it becomes available. Once the seat selection process begins, current PSL and Suite holders and fans on the waitlist will be invited to meet with a member of the New Nissan Stadium sales team.
How much will PSLs and Luxury Suites cost in the New Nissan Stadium?
We are currently conducting market and competitive research with direct participation from our fans to determine final pricing and programming in the New Nissan Stadium. It is our goal to continue to be creative and innovative in establishing an inclusive and flexible ticketing strategy for all Titans fans. We will communicate details on pricing and payment options to current PSL holders and fans on the waitlist during the seat selection process.
Will payment plans for PSLs and luxury suites be available?
Yes, we are working to create a variety of flexible payment plans for fans purchasing PSLs and luxury suites in the New Nissan Stadium. During the seat selection process, seat selection, pricing and payment options will be presented to you by a member of the New Nissan Stadium sales team.
Will there be a limit to the number of PSLs I can purchase in the New Nissan Stadium?
Yes, seat limits in the New Nissan Stadium will be different for various seating products. To accommodate for the anticipated demand for seats, each prospective PSL holder in the New Nissan Stadium will be allowed to purchase up to eight (8) seats.
What if I require ADA seating? Will there be ADA access in the New Nissan Stadium?
The New Nissan Stadium will feature a variety of ADA seating options. Please note this information when you are contacted by a member of our New Nissan Stadium sales team so that we can accommodate your seating preferences.
If I don’t join the waitlist, can I still purchase PSLs or a Luxury Suite in the New Nissan Stadium?
We anticipate an overwhelming amount of interest and demand for PSLs and luxury suites in the New Nissan Stadium, therefore we strongly recommend joining the waitlist or purchasing PSLs or a Suite lease in the current Nissan Stadium to maximize your chances to purchase in the New Nissan Stadium.
Can I still buy PSLs or a suite in the current Nissan Stadium?
Yes, PSLs and luxury suites are still available for purchase at the current Nissan Stadium. As of October 17, 2022, fans that purchase PSLs directly from the Titans Ticket Office will receive full credit for their investment in the New Nissan Stadium and an increased opportunity to purchase PSLs or a luxury suite in the New Nissan Stadium. Fans that purchase PSLs on the secondary market after October 17, 2022 will NOT receive credit towards PSLs in the New Nissan Stadium, but they will retain priority access. For more information on PSLs in the current Nissan Stadium, click here. For more information on Suites in the current Nissan Stadium, click here. If you’d like to speak to a member of our sales team about PSLs or Suites in the current Nissan Stadium, please email us at ticketsales@titans.nfl.com or call or text us at 615-565-4200.
What happens after I place a deposit to join the waitlist?
After you have placed your deposit, you will receive a receipt via email. From there, you will begin to receive periodic information from the New Nissan Stadium sales team regarding important stadium updates and the next steps in the seat selection process.
How will waitlist priority access be determined?
Initial waitlist priority access to purchase PSLs and luxury suites in the New Nissan Stadium will be based on a variety of factors. For current PSL holders, those factors may include tenure, current seat locations at the current Nissan Stadium, the number of PSLs owned, and current account standing. For other fans on the waitlist, the date and time a deposit was made to join the waitlist, among other factors will be considered. More information on the seat selection order and process will be provided to current PSL holders and fans on the waitlist in the coming months.
How can I increase my priority spot on the waitlist?
To increase your chances of having an opportunity to purchase PSLs or a luxury suite in the New Nissan Stadium, it is encouraged that you consider becoming a PSL holder in the current Nissan Stadium, as current PSL holders will be given higher priority on the waitlist.
Will I be able to see seating options prior to purchasing PSLs or luxury suites?
Current PSL holders and other fans on the waitlist will be invited down to the Titans House to meet with a member of our New Nissan Stadium sales team and to learn more about seating options, pricing, benefits and more.
How can I ensure my seats will be next to my friends?
After placing a deposit to join the waitlist, you will be provided with a unique referral link that you can share with friends and associates within your personal network. Friends and family who purchase a deposit to join the waitlist directly through that unique referral link will be recorded as such. Once the seat selection process begins, your New Nissan Stadium sales consultant will work closely with you during the initial phone conversations to discuss the best options for you to be seated next to your friends, including a recommendation that you visit your seat selection appointment together.
When will the New Nissan Stadium open?
The New Nissan Stadium will open in 2027. We will continue to play games and events will still occur at the current Nissan Stadium during construction of the New Nissan Stadium.
Where will the New Nissan Stadium be built?
The New Nissan Stadium will be built on the east side of the current Nissan Stadium.
What type of seating options will be available in the New Nissan Stadium?
Additional information on a variety of seating options will be distributed in the coming months, including specific details regarding amenities across New Nissan Stadium Luxury Suites, Premier Seating and Reserved PSLs. To stay informed, check out our waitlist information page here for updates.
What is the Titans House?
The Titans House is the New Nissan Stadium experience center that is scheduled to open in early 2024. Once open, current PSL and Suite holders and fans on the waitlist will be invited to a meeting at the Titans House for the seat selection process. The Titans House will provide fans with an immersive experience utilizing interactive technology to conceptualize the New Nissan Stadium and its various seating and hospitality options. During the visit to the Titans House, fans will be guided through the seat selection process by a member of our New Nissan Stadium sales team and be given opportunities to ask any additional questions you have about the New Nissan Stadium. Additional details about the Titans House will be shared in the coming months.
After joining the waitlist, how can I update my contact info?
If you need to update your contact information, please email us at ticketsales@titans.nfl.com. Please note that a valid Photo ID will be required to update your contact information.
Is there a way to speak to someone if I have questions?
If you have questions, please email us at ticketsales@titans.nfl.com or call or text us at 615-565-4200.
What if I’d like to engage with the Titans in potentially becoming a corporate partner?
To inquire about becoming a sponsor, please email us at PScully@titans.nfl.com.