FAQs

You’ve got questions, we’ve got answers

What is The Waitlist?

Starting August 15, 2023, people can join the seating waitlist for the New Nissan Stadium. The waitlist is a way for people who are interested in seats in the New Nissan Stadium, who are not current PSL or Suite holders, to reserve their spot in line to purchase tickets when they go on sale. PSL and Suite holders in the current Nissan Stadium do not need to join the waitlist, as their priority to purchase seats is already secured.

What do I get by joining the New Nissan Stadium Waitlist?

Fans on the New Nissan Stadium waitlist will be given an opportunity to purchase a Luxury Suite and PSLs in the New Nissan Stadium, subject to availability. Additionally, fans on the waitlist will receive additional benefits such as presale access to select events at the current Nissan Stadium, a 25% discount at the Titans Pro Shop and more. Click here to view all waitlist benefits.

Is there a cost to join the New Nissan Stadium Waitlist?

Yes, fans can join the waitlist by placing a deposit on NewNissanStadium.com. Deposits are available for purchase at $50 for Reserved PSLs, $200 for Premier Seats and $1,000 for a Luxury Suite. Your deposit will be applied directly to your PSL purchase or year one (1) suite lease in the New Nissan Stadium. If you are not ready to place a deposit, you can sign up to receive email updates about the New Nissan Stadium by clicking here. Current Titans PSL and Suite Holders with an active account status will be automatically placed on the waitlist, and do not need to place a deposit.

Is my deposit refundable?

Yes, if you are no longer interested in purchasing PSLs or a luxury suite in the New Nissan Stadium, you may submit a written request to TitansHouseSales@titans.nfl.com to remove your name from the waitlist and initiate a full refund on your deposit. Refunds will be made directly to your original payment method and will not be processed until the PSL and luxury suite seat selection process begins.

Does joining the waitlist guarantee an opportunity to purchase PSLs or Luxury Suites in the New Nissan Stadium?

No, we expect significant demand for PSLs and luxury suites in the New Nissan Stadium, therefore seat selection will be subject to availability. To increase your chances of having an opportunity to purchase PSLs or a luxury suite in the New Nissan Stadium, it is encouraged that you consider becoming a PSL or Suite holder in the current Nissan Stadium, as current PSL and Suite holders will be given higher priority on the waitlist.

If I’m interested in purchasing multiple seats, do I have to place multiple deposits?

Only one (1) deposit per customer is required to join the New Nissan Stadium waitlist. When making your selection, you will be asked how many seats you intend to purchase during the seat selection process. If you intend on purchasing four (4) reserved PSLs at the New Nissan Stadium, your deposit to join the waitlist would cost $50.

What if I don’t know which type of seat I want right now, or if I’m interested in multiple seating types?

That’s OK! For now, we’d encourage you to place one deposit on the highest level of seating product you’re interested in (Luxury Suite over Premier Seats or Reserved PSLs, Premier Seats over Reserved PSLs), and when seats go on sale, our New Nissan Stadium, sales team will assist you.

Can I transfer my spot on the waitlist to another person?

No, your place on the waitlist is not transferable.

If I am interested in purchasing a luxury suite at the New Nissan Stadium do I still need to join the waitlist?

Yes, there will be a limited number of luxury suites available in the New Nissan Stadium, therefore we encourage you to place a luxury suite deposit for $1,000. Current, Full Season Suite Holders at the current Nissan Stadium are not required to take additional action as your priority to purchase a Suite for the New Nissan Stadium, is secured.

If I am a current PSL or Suite Holder, do I need to do anything to secure my opportunity to purchase seats in the New Nissan Stadium?

No additional action on your part is required at this time. As a current PSL holder with an active account status, your priority to purchase PSLs or a luxury suite in the New Nissan Stadium is already secured. After the seat selection process begins, a member of our New Nissan Stadium sales team will contact you to schedule a meeting at the Titans House. For additional information for current PSL holders, please click here.

What is a PSL?

For a one-time fee, a Personal Seat License (PSL) provides the individual licensee with the right to purchase Titans season tickets for his or her seats or to transfer or sell the seat rights to another purchaser. PSL fees collected contribute to the funding of the construction of the New Nissan Stadium.

How do I purchase PSLs or a luxury suite in the New Nissan Stadium?

In order to purchase a membership in the new Nissan Stadium, you must book an appointment at Titans House. Current and active PSL holders will be automatically contacted based on their priority status as products go on sale over the next couple of years. New customers must join the new Nissan Stadium waitlist at newnissanstadium.com in order to secure an opportunity to book your visit at Titans House.

When will PSLs and Luxury Suites in the New Nissan Stadium go on sale?

Sales for the new building will occur in a three-wave process. Premier seat memberships, made up of completely new, premium seating opportunities, will make up the first wave beginning this summer. Reserved seat memberships, which make up approximately 90 percent of seating options, are expected to go on sale in two waves, beginning in 2025. All seating memberships entitle purchasers to secure specific seats in the new building for 30 years.

How much will PSLs and Luxury Suites cost in the New Nissan Stadium?

Depending on what type of gameday experience is most important to you, this building is designed to have something for everyone. We’ve said all along that we are committed to making similar price points available in the new stadium as there are in the current stadium. We stand by that promise. Nearly 40 percent of the building will be set at $3,500 or under, with over 30 different price points and experiences to choose from.

Will payment plans for PSLs and luxury suites be available?

Yes, we are working to create a variety of flexible payment plans for fans purchasing PSLs and luxury suites in the New Nissan Stadium. During the seat selection process, seat selection, pricing and payment options will be presented to you by a member of the New Nissan Stadium sales team.

Will there be a limit to the number of PSLs I can purchase in the New Nissan Stadium?

Yes, seat limits in the New Nissan Stadium will be different for various seating products. To accommodate for the anticipated demand for seats, each prospective PSL holder in the New Nissan Stadium will be allowed to purchase up to eight (8) seats.

What if I require ADA seating? Will there be ADA access in the New Nissan Stadium?

The New Nissan Stadium will feature a variety of ADA seating options. Please note this information when you are contacted by a member of our New Nissan Stadium sales team so that we can accommodate your seating preferences.

If I don’t join the waitlist, can I still purchase PSLs or a Luxury Suite in the New Nissan Stadium?

We anticipate an overwhelming amount of interest and demand for PSLs and luxury suites in the New Nissan Stadium, therefore we strongly recommend joining the waitlist or purchasing PSLs or a Suite lease in the current Nissan Stadium to maximize your chances to purchase in the New Nissan Stadium.

Can I still buy PSLs or a suite in the current Nissan Stadium?

Yes, PSLs and luxury suites are still available for purchase at the current Nissan Stadium. As of October 17, 2022, fans that purchase PSLs directly from the Titans Ticket Office will receive full credit for their investment in the New Nissan Stadium and an increased opportunity to purchase PSLs or a luxury suite in the New Nissan Stadium. Fans that purchase PSLs on the secondary market after October 17, 2022 will NOT receive credit towards PSLs in the New Nissan Stadium, but they will retain priority access. For more information on PSLs in the current Nissan Stadium, click here. For more information on Suites in the current Nissan Stadium, click here. If you’d like to speak to a member of our sales team about PSLs or Suites in the current Nissan Stadium, please email us at TitansHouseSales@titans.nfl.com or call or text us at 615-565-4600.

When will PSLs in the New Nissan Stadium go on sale?

Sales for the new building will occur in a three-wave process. Premier seat memberships, made up of completely new, premium seating opportunities, will make up the first wave beginning in summer of 2024. Reserved seat memberships, which make up approximately 90 percent of seating options, are expected to go on sale in two waves, beginning in 2025. All seating memberships entitle purchasers to secure specific seats in the new building for 30 years.

What are Premier Seat Memberships?

Premier seat memberships are the most premium seating options in the house with the highest level of amenities outside of being a suite holder, located in the lower bowl between the 15-yard lines on either side of the stadium. They represent just over 10 percent of seats in the stadium. Depending on which premier seat membership is chosen, members in these areas will have a dedicated stadium entrance; premium, all-inclusive food and beverage offerings, access to a club with authentic Nashville style and culinary options and flat-panel TVs showing the latest game action from around the league. The luxury, padded seats are wider than those in reserved seating options.

What are Reserved Seat Memberships?

Sight lines to the field in reserved seating options will be an average of 38 percent closer to the field than the current Nissan Stadium seats and feature some of the best views in the entire NFL. With spacious, 360-degree concourses and expansive patio spaces, reserved seat members will get discounts on merchandise, exclusive, members-only concessions, invitations to annual events, and flexible membership payment plans. More details on reserved seating products will be available when they go on sale.

How do I purchase a PSL in the New Nissan Staidum?

In order to purchase a membership in the new Nissan Stadium, you must book an appointment at Titans House. Current and active PSL holders will be automatically contacted based on their priority status as products go on sale over the next couple of years. New customers must join the new Nissan Stadium waitlist in order to secure an opportunity to book your visit at Titans House.

Do I have to go to Titans House to purchase a PSL?

Yes, you must attend your appointment at Titans House to purchase a membership. A membership includes rights to your seat for 30 years, so we want to make sure we can walk you through all of your options at Titans House to find the best fit for you.

When will I be contacted to book my appointment at Titans House?

Current PSL Holders will be contacted for appointments in Titans House on a rolling basis during each wave between 2024 and 2026. Order is determined by priority status, including current stadium seat location, to ensure that fans can be shown comparable seats in the new stadium when they go on sale. New Nissan Stadium waitlist members will also be contacted during that timeframe when the product in which they placed a deposit goes on sale.

How will waitlist priority access be determined?

For current PSL holders, initial access to seating options in the new Nissan Stadium will be based on a variety of factors, including tenure, current seat location, number of PSLs held, among other criteria. Waitlist members will be sorted by several factors, including the date and time a deposit was made to join the waitlist, among others. Current PSL holders will have first access to seating options in the new stadium in each sales wave.

How can I increase my priority spot on the waitlist?

To increase your chances of having an opportunity to purchase PSLs or a luxury suite in the New Nissan Stadium, it is encouraged that you consider becoming a PSL holder in the current Nissan Stadium, as current PSL holders will be given higher priority on the waitlist.

How can I ensure my seats will be next to my friends?

After placing a deposit to join the waitlist, you will be provided with a unique referral link that you can share with friends and associates within your personal network. Friends and family who purchase a deposit to join the waitlist directly through that unique referral link will be recorded as such. Once the seat selection process begins, your New Nissan Stadium sales consultant will work closely with you during the initial phone conversations to discuss the best options for you to be seated next to your friends, including a recommendation that you visit your seat selection appointment together.

When will the New Nissan Stadium open?

The New Nissan Stadium will open in 2027. We will continue to play games and events will still occur at the current Nissan Stadium during construction of the New Nissan Stadium.

Where will the New Nissan Stadium be built?

The New Nissan Stadium will be built on the east side of the current Nissan Stadium.

What type of seating options will be available in the New Nissan Stadium?

We’ve designed the new Nissan Stadium to have something for everyone. We will have over 30 different experiences and price points for you to choose from. The first seating options on sale in Summer 2024 will be our premier seat memberships, made up of completely new, premium seating opportunities. Reserved seat memberships, which make up approximately 90 percent of seating options, are expected to go on sale in two waves, beginning in 2025. All seating memberships entitle purchasers to secure specific seats in the new building for 30 years.

What is the Titans House?

Titans House is the new Nissan Stadium experience center scheduled to open in Summer 2024. At the appointment-only center, built by Brentwood-based Polk & Associates, current PSL holders and new Nissan Stadium waitlist members will be guided through an immersive experience to learn about membership and seating options available in the new stadium.

After joining the waitlist, how can I update my contact info?

If you need to update your contact information, please email us at TitansHouseSales@titans.nfl.com . Please note that a valid Photo ID will be required to update your contact information.

Is there a way to speak to someone if I have questions?

If you have questions, please email us at TitansHouseSales@titans.nfl.com or call or text us at 615-565-4600.

What if I’d like to engage with the Titans in potentially becoming a corporate partner?

To inquire about becoming a sponsor, please email us at PScully@titans.nfl.com.